Great expectation
Do you ever wish your clients were less demanding?
That they respected your time and understood that even though you’re good, you’re not God?
The key to a great working relationship with your clients is setting expectations.
Natalie reached out on my Instagram page last month and asked if I’d do an episode on this topic and I thought it was a great idea!
(Take note if you’ve ever wished I would cover a specific topic before…)
Thanks to Natalie, on today’s Hustle & Flow Podcast episode, I’m covering when and how to set expectations and why your client will appreciate your transparency and candor.
Even though setting expectations may seem rude or selfish, it actually shows you value the relationship and want to protect it. So if you really care about great customer service, you’ll want to add this to your onboarding!
Best,
Heather
P.S. Registration for Life & Law LIVE closes on September 27! If you want to learn about this 2-day workshop and free bonuses (including a 2019 Life & Law Planner and up to 10 hours CLE), learn more and sign up HERE.